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Community Liaison

Description of Position:

Builds a constituency of support for the hospital and facilitates the hospital’s ability to meet the public’s needs, hospital’s publics (physicians and their office staffs; community residents, schools, churches, and civic groups; area employers; legislators; other health-care and human-service providers; and media) in addition to seeking collaborative opportunities to improve the quality of life of residents within the hospital’s service area.

Key Responsibilities:

  • Executes marketing plans and programs implemented by the Director of Business Development to ensure the profit growth and expansion of the organizations’ products/services.
  • May support facilities as liaison with external entities that influence organization’s services, programs, and facilities.
  • Maintains relationships and secures competitive information on products and services in order to maintain and develop market share.
  • Executes communication strategies, plans and materials consistent with the organization’s marketing image.
  • Consults with Director of Business Development in order to maintain a consistent public image.
  • Represents the organization at major public events.
  • Supports the organization’s strategic business development efforts.
  • Embraces the organization’s public relations effort.
  • Conducts market research, analysis, and reporting activities relevant to the organization’s mission, philosophy and goals.

Knowledge and Experience:

  • Bachelor’s Degree in Marketing, English, Journalism, or other related discipline
  • Minimum three (3) years’ experience in community development, public relations/corporate and crisis communications
  • A proven record of developing and evaluating effective marketing campaigns
  • Valid Nevada Driver’s License and car insurance
  • Familiarity with continuum of care and clinical terminology

Skills and Abilities:

  • Effective oral and written communications.
  • Knowledge of local, state and federal political processes.
  • Knowledge of patient rights and laws pertaining to mental health.
  • Knowledge of printing procedures, graphic arts, photography, and desktop publishing.
  • Proficiency with software and/or equipment. (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)
  • Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
  • Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.
  • Good judgment, problem solving and decision-making skills.
  • Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
  • Ability to work in a fast-paced, expanding organization.
  • Ability to drive during day and/or night hours.
  • Reliable vehicle to use during work hours.